To block or report a buyer on Depop, open their profile, tap the menu (usually the three dots), and choose block or report. Blocking stops them messaging you or buying from you. Reporting asks Depop to look at their behaviour, so use it for scams, harassment or attempts to take payment off the app. If you're in the middle of an order with them, finish or resolve it through the order first. Blocking doesn't cancel an order.
When to block a buyer
- Repeated lowballing after you've already said no
- Rude or aggressive messages
- Buyers you don't want to sell to again, for example after a difficult sale
- Unwanted contact after an order is finished
See how to handle lowball offers on Depop before blocking over offers. A polite counter-offer often works.
When to report instead (or as well)
- Scams: fake payment screenshots, "I've paid, please ship" messages without a real order, or requests to change the address after purchase
- Off-app payment requests: asking you to use PayPal, bank transfer or a payment link
- Harassment or threats
- Phishing: links asking you to log in or "verify" your account
See common Depop scams and how to avoid them.
How to block or report
- Open the buyer's profile, from a message or their username.
- Tap the menu, usually three dots.
- Choose block or report, and add details if you're reporting.
- For a problem with a specific order, report it through the order itself as well.
Menu names can vary slightly between app versions.
What happens to open orders?
Blocking doesn't cancel an order that's already been paid for. Either ship it as normal, or, if you think it's fraud, contact Depop support before shipping. Never ship to an address given only in messages. Always use the address on the order.
Protecting yourself from difficult buyers
- Keep every conversation in Depop messages. They're your evidence.
- Describe items fully, with measurements and flaws, so there's nothing to argue about. See does Depop side with buyers or sellers.
- Ship on time with tracking.
- Use templates for common questions so you stay polite and consistent. See Depop message templates for sellers.
Spend less time on messages
Clear, complete listings answer most questions before buyers ask. DepopAutomation.com's AI listing tool writes full descriptions and fills every field from your photos, and uses Nano Banana to make your photos clearer. The bulk lister applies that to every item, so fewer buyers message just to ask about size or condition.
Quick answers
Will the buyer know I blocked them? They may notice they can't message or buy from you, but Depop doesn't usually announce it.
Can a blocked buyer still leave a review? If an order was completed before the block, a review may still be possible.
Does reporting get the buyer banned? Depop reviews the report and decides. You won't always hear the outcome.
Conclusion
Block buyers who are rude, keep lowballing or who you don't want to sell to again. Report scams, harassment and off-app payment requests. Do both from their profile, and handle any open order through the order itself.